Terms and Conditions

1. Introduction

Welcome to Streetwise Legal ("we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our legal roadblock assistance services, mobile application, and website (collectively, the "Services").

By registering for, accessing, or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

2. Definitions

• "Member" means an individual who has registered and paid for a Streetwise Legal membership.
• "Membership" means the subscription service providing access to legal roadblock assistance.
• "Emergency Hotline" means our 24/7 telephone support service for roadblock incidents.
• "Roadblock" means any lawful vehicle checkpoint conducted by South African law enforcement or traffic authorities.
• "Legal Assistance" means advice and guidance provided by our legal professionals regarding roadblock-related matters.

3. Membership and Registration

3.1 Eligibility

To become a Member, you must:

• Be at least 18 years of age
• Be a resident of South Africa
• Hold a valid South African driver's license
• Provide accurate and complete registration information
• Pay the applicable membership fees

3.2 Membership Fees

Membership requires payment of:

• A one-time registration fee of R100.00
• A monthly subscription fee of R99.00, billed on the same day each month

The initial payment of R199.00 covers both the registration fee and the first month's subscription. All fees are quoted in South African Rand (ZAR) and are inclusive of VAT where applicable.

3.3 Automatic Renewal

Your membership will automatically renew each month on the billing date unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method for the monthly subscription fee.

4. Services Provided

4.1 24/7 Emergency Hotline

Members have access to our emergency hotline for immediate legal guidance during roadblock situations. Our team will provide real-time advice on your rights and obligations.

4.2 Legal Guidance

We provide information and guidance on:

• Your rights during a roadblock stop
• Proper procedures for vehicle searches
• Documentation requirements
• How to handle specific roadblock scenarios
• Referrals to attorneys when necessary

4.3 Digital Membership Card

Members receive a digital membership card accessible through our mobile application, providing proof of membership and quick access to emergency contact information.

4.4 Incident Reporting

Members can report and document roadblock incidents through our application, creating a record for future reference or legal proceedings.

5. Service Limitations

5.1 Information Only

Our Services provide general legal information and guidance. This does not constitute formal legal advice or create an attorney-client relationship.

5.2 No Guarantees

We cannot guarantee specific outcomes in roadblock situations. Legal matters depend on many factors beyond our control, including the specific circumstances, applicable laws, and decisions made by law enforcement or courts.

5.3 Geographic Limitation

Our Services are designed for roadblock situations within the Republic of South Africa and are based on South African law. We cannot provide guidance for incidents in other countries.

6. Member Obligations

As a Member, you agree to:

• Provide accurate and complete information during registration
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized use of your account
• Comply with all applicable South African laws and regulations
• Use the Services only for lawful purposes
• Not abuse or misuse our emergency hotline service
• Update your contact information if it changes
• Pay all fees when due
• Follow the guidance of law enforcement officers during roadblock stops

7. Payment and Billing

7.1 Payment Methods

We accept payment through Paygate and Ozow payment gateways. By providing payment information, you authorize us to charge your chosen payment method. For recurring subscriptions via Paygate, your card details are securely tokenized for automatic renewals. You may cancel your subscription at any time through your account settings.

7.2 Failed Payments

If a monthly payment fails, we will attempt to process payment again. If payment cannot be collected within 7 days of the due date, your membership may be suspended or cancelled.

7.3 Refund Policy

The registration fee (R100) is non-refundable. Monthly subscription fees are non-refundable once charged, except in cases of:

• Billing errors by Streetwise Legal
• Service unavailability for more than 48 consecutive hours
• Duplicate charges

Refund requests must be submitted within 14 days of the charge.

8. Cancellation

8.1 Cancellation by Member

You may cancel your membership at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing period.

8.2 Cancellation by Streetwise Legal

We reserve the right to suspend or terminate your membership if you:

• Violate these Terms and Conditions
• Provide false or misleading information
• Abuse our Services or emergency hotline
• Fail to pay fees when due
• Engage in fraudulent activity

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA).

By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by South African law:

• Streetwise Legal provides Services "as is" without warranties of any kind
• We are not liable for any outcomes of roadblock incidents
• We are not responsible for actions taken by law enforcement officers
• Our total liability shall not exceed the fees you paid in the 12 months preceding any claim
• We are not liable for indirect, consequential, or punitive damages

This limitation applies regardless of the legal theory of the claim, whether in contract, tort, or otherwise.

11. Indemnification

You agree to indemnify and hold harmless Streetwise Legal, its directors, officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any law or the rights of third parties
• Any false or misleading information you provide

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Email to your registered email address
• Notice within our mobile application
• Updating the "Last Updated" date at the top of this page

Your continued use of the Services after changes take effect constitutes acceptance of the modified Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of South Africa.

14. Dispute Resolution

In the event of any dispute arising from these Terms or your use of our Services:

1. You agree to first contact us to attempt to resolve the matter informally
2. If informal resolution fails, the dispute may be referred to mediation
3. Only if mediation fails may either party institute legal proceedings

15. Contact Information

For questions about these Terms, please contact us:

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Streetwise Legal regarding your use of our Services and supersede all prior agreements and understandings.